Ghaya Grand Hotel Wins Gold at the Middle East Hospitality Excellence Awards 2019

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‘Hotel of the Year’ (Hotel Apartments) and ‘Hotel Team of the Year’ categories and Arab HR Leader of the Year

Ghaya Grand Hotel Wins Gold at the Middle East Hospitality Excellence Awards 2019

Dubai, UAE 27 November 2019- Ghaya Grand Hotel: Acclaimed five star hotel, in close proximity to golf courses, tourist attractions and Me’aisem City Centre mall, has won multiple awards at the prestigious Middle East Hozpitality Excellence Awards, for Hospitality professionals in GCC and North Africa.

Mr. Martin Hanspach, Resident Manager; Mr Hany Radwan, Human Resources Director and Ms. Mariya Ivanova, Director of Sales- Leisure and Ms. Sreedevi Shyam, Assistant Marketing Manager, attended the awards night at a glittering ceremony held in Dubai on 26th November 2019.

The top award received, for the ‘Hotel of the Year’ (Hotel Apartments) category, is testament to the popularity of Ghaya Grand Hotel, with both local and international guests. Having ranked on the top 25 hotels on TripAdvisor, out of 649 hotels in Dubai, this new accolade recognizes how Ghaya Grand Hotel has experienced outstanding growth and recognizes the commitment to excellence, which the Ghaya Grand Hotel has demonstrated over the years.

The ‘Hotel Team of the Year’ award was presented to the  Ghaya Grand Hotel, for which Mr. Olwin Desouza stated that: ‘This award is a recognition of the hotel’s continued endeavor to improve products and services. It is a very proud moment for me and the entire team to receive the hospitality industries most prestigious and exclusive award in appreciation of the remarkable facilities and service excellence we continue to offer to our guests. It is a delight to be reassured that hospitality professionals from across the world show confidence in our products and services.”

He added, “The award will continue to inspire us to elevate the levels of service excellence and set a new benchmark, especially with growing numbers of discerning travelers around the globe, seeking impeccable value service, with the highest quality.”

Ghaya Grand Hotel also won the ‘Arab HR Leader of the Year’, awarded to Mr. Hany Radwan, Human Resources Director; in recognition for the superb guest feedback received for Ghaya Grand Hotel staff, who are well trained to ensure an exceptional experience, for each and every guest.      

 

Ghaya Grand Hotel, Dubai

Ghaya Grand Hotel offers distinctive luxury hotel and serviced residences in the city’s most notable sports area. Situated between UAE’s Media Production Hub, Dubai Production City and Dubai Sports City and in close vicinity to Motor City, The Els Club & Jumeirah Golf Estates, the 765-room Ghaya Grand Hotel is a few minute drive from Dubai International Airport and Maktoum International Airport and less than 2-minute drive away from one of the biggest cricket stadiums in the UAE, the Dubai International Stadium. It is located in one of the newly developed areas where one can easily access Dubai’s most prominent attractions.

Ghaya Grand Hotel, alongside Al Fay Road, offers Fusion seafood restaurant, chic Red Diamond, alfresco dining Al Mawal Terrace, wellness spa facilities, pool and poolbar, function rooms for meetings and weddings and upgraded comfort at Ghaya Club Floor Rooms with Club Lounge access. Ghaya Grand Hotel also advocates for living a healthy lifestyle by continuously offering guests with wellness activities like yoga, swimming, tennis, karate and by actively promoting the property by following a non-smoking policy.

For family time, go to IMG Worlds of Adventure – the world’s largest indoor themed-entertainment scene and Dubai Parks and Resorts including Motiongate, Bollywood Parks Dubai and LEGOLAND Dubai and LEGOLAND Water Park or Dubai Miracle Garden and Butterfly Garden which are around the neighbourhood.

Choose from our 765 lavishly appointed rooms, suites and apartments ideal for extended stays featuring LED TV screens, spacious bathroom with walk in shower, individual safety boxes, free Wi-Fi access, a guest room management system and a 24/7 hotel assistance services.

The Ghaya Grand Hotel is a local gem offering unparalleled service.

Languages spoken: English, Arabic, Hindi, Chinese, Russian and German.

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