[DUBAI, UAE – OCTOBER 31, 2023] - The Shangri-La Group is thrilled to welcome Hein Dames as the new Vice President of Human Resources for the Middle East, India, Americas & Europe region (MEIA). Hein’s arrival comes at a pivotal moment as Shangri-La continues to strengthen its brand positioning and foster a work culture of excellence. Based in Dubai, Hein officially joined the group end of September 2023.
Hein Dames is an esteemed HR leader with extensive experience across the Middle East and Asia. His pragmatic approach to problem-solving and his adeptness in developing successful teams have positioned him as a distinguished figure in the realm of Human Resources.
Kapil Aggarwal, Co-Head for the Middle East, India, Indian Ocean, Americas and Europe region, expressed his enthusiasm, stating, "We are delighted to have Hein Dames in our leadership team. His vast experience, understanding of cultural sensitivities, and his strategic insight into HR frameworks will contribute to our vision of becoming the most loved hospitality group in the world. Hein’s commitment to fostering relationships and his strong management skills are precisely what Shangri-La needs as we continue to grow and innovate."
Hein shares his excitement, "Joining the Shangri-La Group is a significant milestone. I have always admired Shangri-La's unparalleled commitment to customer service, and I am eager to face the opportunities and challenges this role will present. I am keen to work with the extraordinary colleagues who have been integral to the company's success, and I look forward to establishing strong working relationships with them. Being based in Dubai allows me to reconnect with many professional acquaintances, and I anticipate a multitude of fruitful collaborations in the coming months."
Hein's extensive travel and varied roles, ranging from directing HR in entertainment complexes, managing HR and Learning and development programs, to running his own businesses, reflect his adaptability and diverse experience. Hein holds an exemplary portfolio of certifications and qualifications, including an Honors in Employee/Labor Relations from the University of Johannesburg and a BA in Psychology from the University of Pretoria. He is also a certified professional coach.
His appointment marks Shangri-La’s ongoing commitment to nurturing a conducive working environment and fostering growth and development within the organization. Hein's leadership will further fortify Shangri-La's efforts in pushing the boundaries of luxury hospitality, contributing to the collective success of the brand.
Shangri-La, an iconic flagship brand of the Shangri-La Group, puts heartfelt service at the core of its distinctive Asian hospitality experience. Through imaginative and nature-inspired design, delightful culinary and cultural experiences, and its authentic and thoughtful service, the brand enables guests to realise their own moments of Shangri-La.
Today, the brand experience is brought to life in over 90 deluxe hotels and resorts at destinations around the world, including Australia, Canada, Mainland China, Hong Kong SAR and Taiwan, Fiji, France, India, Indonesia, Japan, Malaysia, Mauritius, Mongolia, Myanmar, Philippines, Saudi Arabia, Singapore, Sri Lanka, Sultanate of Oman, Thailand, Turkey, the United Arab Emirates, and the United Kingdom.