IHG (InterContinental Hotels Group®), one of the world’s leading hotel companies, announces the promotion of Christian Hempell to Senior Vice President of Global Loyalty and Partnerships.
In this new role, Hempell leads a team that is developing even more compelling loyalty programs for new and existing members that drive value for owners and engage guests at all points of their journey through new ventures and partnerships. IHG’s industry-leading programs today include IHG® Rewards Club, IHG® Business Rewards, InterContinental® Ambassador and the IHG Rewards Club U.S. credit card partnership with Chase Bank.
In addition to IHG’s loyalty programs, his team is also accountable for all ancillary revenue through cobrand, point based products, and travel partners as well as the strategic brand and loyalty partnerships that help deliver a differentiated guest experience and enhance revenues.
Hempell joined IHG in 2003 as Director of Global Strategy, based in the UK and since that time has worked across the brand portfolio in Europe and the Americas and driven enhanced revenue through partnerships with Chase, Orange Lake Resorts, Mastercard, Venetian | Palazzo, Amazon, OpenTable, and more. Reporting to Claire Bennett, Chief Marketing Officer, Hempell is based at IHG’s Americas headquarters in Atlanta.
Claire Bennett, IHG’s Chief Marketing Officer, commented: “Christian brings broad experience to our Marketing leadership team, from both across the industry as well as within the IHG family. Christian and his team are laser-focused on creating relevant, trusting relationships with our members as we explore how loyalty and powerful select partnerships can enhance our competitive edge, the proposition of our portfolio of brands and value to our owners.”
Hempell added: “I’m privileged to lead a team focused on championing the incredible opportunities loyalty and partnerships give a business like ours and to pursue the significant growth potential of IHG’s loyalty programs, improve value for our guests, develop more effective marketing, and drive enhanced loyalty revenue for our hotel owners.”
IHG® (InterContinental Hotels Group) [LON:IHG, NYSE:IHG (ADRs)] is a global organisation with a broad portfolio of hotel brands, including Regent Hotels & Resorts, InterContinental® Hotels & Resorts, Kimpton® Hotels & Restaurants, Hotel Indigo®, EVEN® Hotels, HUALUXE® Hotels and Resorts, Crowne Plaza® Hotels & Resorts, voco™ Hotels, Holiday Inn®, Holiday Inn Express®, Holiday Inn Club Vacations®, Holiday Inn Resort®, avid™ hotels, Staybridge Suites® and Candlewood Suites®.
IHG franchises, leases, manages or owns more than 5,400 hotels and 810,000 guest rooms in almost 100 countries, with nearly 1,800 hotels in its development pipeline. IHG also manages IHG® Rewards Club, our global loyalty programme, which has more than 100 million enrolled members.
InterContinental Hotels Group PLC is the Group’s holding company and is incorporated in Great Britain and registered in England and Wales. More than 375,000 people work across IHG’s hotels and corporate offices globally.
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