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26463 25 Nov 2020

An Expanded, Multi-Risk Travel Insurance Coverage Offer by Emirates

New, industry-first initiative greatly expands the airline’s previous COVID-19 cover with additional multi-risk travel cover for all customers purchasing an Emirates ticket beginning on 1 December

DUBAI, UAE, 23 November 2020 Emirates customers can now plan their travels and fly with even greater assurance and peace of mind, with the airline's latest industry-first initiative to provide expanded, multi-risk travel coveron top of its current COVID-19 cover.

Provided by Emirates at no additional cost to its customers,and provided by AIG Travel,this cover is the first of its kind in the airline and travel insurance industry. It is designed to provide all Emirates passengers a truly unique offer for stress-free and hassle-free travel.

This new multi-risk travel insurance and COVID-19 cover will automatically apply to all Emirates tickets purchased from 1 December, and extends to Emirates codeshare flights operated by partner airlines, as long as the ticket number starts with 176.

HH Sheikh Ahmed bin Saeed Al Maktoum, Emirates Chairman and Chief Executive said: "Emirates was the first airline to offer complimentary global COVID-19 cover for travelers back in July, and the response from our customers has been tremendously encouraging. Weve not rested on our laurels and instead continued to look at how we can offer our customers an even better proposition. We're very pleased to be able to now provide this new multi-risk travel insurance and COVID-19 cover, which is another industry first, to all our customers."

"We see a strong appetite for travel around the world, especially heading into the winter holidays as people seek warmer climates and family destinations like Dubai. By launching this new multi-risk travel insurance and COVID-19 cover, we aim to give our customers even more confidence in making their travel plans this winter and moving into 2021."

Emirates customers will be covered when they fly to any destination, in any class of travel. Highlights of the coverageinclude:

  • Out-of-Country Emergency Medical Expenses Emergency Medical Evacuation up to US$500,000, valid for COVID-19(contracted during the trip)and other medical emergencies while traveling abroad.
  • Trip Cancellation up to US$7,500for non-refundable costsif the traveler or a relative (as defined in the policy) is unable to travel becausethey are diagnosed withCOVID-19 before the scheduled trip departure date, or for other named reasons - similar to other comprehensive travel cover products.
  • Trip Cancellation or Curtailment up to US$7,500 if the school year is extended due to COVID-19 beyond the departure date, and the traveler or a relative (as defined in the policy) is afull-timeteacher,full-time employee, or a student at a primary or secondary school.
  • Trip Curtailment up to US$7,500 for non-refundable trip costs and additional costs to return to their country of residence if the traveler or a relative (as defined in the policy) falls critically ill, for instance, contracts COVID-19 while traveling abroad.
  • Travel Abandonment up to US$7,500 if the traveler fails a COVID-19-related test or medical screening at the airport and is required to abandon the trip.
  • US$150 per day per person, for up to 14 consecutive days if, while outside of their country of residence, the traveler tests positive for COVID-19,andif they are unexpectedly placed into a mandatory quarantine outside their country of residence by a governmental body.

"We have enjoyed a long-standing relationship with Emirates and we are excited to work with them to tailor this product to meet the needs of Emirates customers worldwide," said Jeff Rutledge, CEO, AIG Travel. "Our hope is to help alleviate some of the concerns travelers may have when planning travel during this time."

Similar to other multi-risk travel insurance products, Emirates' generous cover also has provisions for personal accidents during travel, winter sports cover, loss of personal belongings, and trip disruptions due to unexpected air space closure, travel recommendations or advisories.

Customers do not need to register or fill in any forms before they travel, and they are not obligated to utilize this cover provided by Emirates. For more information, please visitwww.emirates.com/multi-risk-travel-insurance

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Flexibility and assurance:Emirates' booking policies offer customers flexibility and confidence to plan their travel. Customers who purchase an Emirates ticket for travel on or before 31 March 2021, can enjoy generous rebooking terms and options, if they must change their travel plans. Customers have options to change their travel dates or extend their ticket validity for 2 years.More informationhere.

Health and safety:Emirates has implemented a comprehensive set of measures at every step of the customer journey to ensure the safety of its customers and employees on the ground and in the air, including the distribution of complimentary hygiene kits containing masks, gloves, hand sanitiser and antibacterial wipes to all customers. For more information on these measures and the services available on each flight, visit:www.emirates.com/yoursafety.

Dubai is openfor international business and leisure visitors.From sun-soaked beaches and heritage activities to world class hospitality and leisure facilities, Dubai offers a variety of world-class experiences for visitors. In 2019, the city welcomed16.7million visitorsand hosted over hundreds of global meetings and exhibitions, as well as sports and entertainment events.Dubai was one of the world's first cities to obtainSafe Travels stampfromthe World Travel and Tourism Council (WTTC) whichendorses Dubai's comprehensive and effective measures to ensure guest health and safety.

For more information onentry requirementsfor international visitors to Dubai visit:www.emirates.com/flytoDubai.

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About Emirates:

The Emirates story started in 1985 when we launched operations with just two aircraft. Today, we fly the worlds biggest fleets of Airbus A380s and Boeing 777s, offering our customers the comforts of the latest and most efficient wide-body aircraft in the skies.

We inspire travelers around the world with our growing network of worldwide destinations, industry leading inflight entertainment, regionally inspired cuisine, and world-class service.