Mail app is one of the most advanced apps out there. It is used for sending or receiving emails and several attachments. It comes with many sophisticated tools and features that attract the users, but sometimes users face some issues while using this app. One such annoying issue is the connection issue, but you need not worry as we are providing some troubleshooting tips to get rid of these connection errors.
Here are the procedures to follow in order to get rid of the Mail app connection issues:
Installing Latest Edition of iOS and iPadOS
Below are the guidelines to install the latest edition of iOS and iPadOS on your device:
- First and foremost, open the Settings app directly on your iOS device.
- Then, press the General tab.
- Now, select the option Software Update and then follow all the on-display instructions.
Force Quitting Mail and Rebooting the Device
Steps for Force Quitting Mail App:
- First and foremost, launch the app switcher on your iPhone and iPad through Face ID. Then, tap and hold down the Mail app and then Swipe the screen upward on the Mail app to leave the display.
Steps for Restarting your iOS Device:
If you are using iPhone X and above, tap and hold either volume button or side tab simultaneously until the power off slider appears on your screen.
- On iPhone SE, 6, 7, or 8 (2020), tap and hold down the side tab until you see the power off prompt on your screen.
- On other iOS devices, tap and hold the upper tab until you see the power off slider button. To reboot an iPad having the Face ID, tap and hold down either the upper tab or the volume button until the power off slider appears on your screen.
- In order to reboot your iPhone having the Home tab, tap and hold down the upper tab until you see the power off slider appear on your screen.
- Then, swipe the screen to power off the device.
- Now, reboot the system by holding down the off or on the tab until the Apple logo comes into view.
Ensuring to Have an Active and Stable Internet Connectivity
Here is how to check that you have a stable or active internet connection:
- First of all, double-tap the Settings icon to launch the Settings page on your device.
- Then, ensure that your Airplane Mode is turned off.
- Now, hit the Cellular option.
- Ensure that the Cellular Data is currently ON.
Removing and Re-Adding the Problem Count
Follow these steps to delete or re-add the issue counts.
Deleting Email Account that is creating issue:
- At the start, hit the Settings icon to launch the Settings page.
- Hit the Mail app.
- Then, press the Accounts tab.
- Choose the particular email account that is creating an issue on your system.
- Hit the Delete Account tab there.
- Press the tab Delete from My iPhone.
Adding Email Account
- At the start, double click the gear-shaped icon to launch the Settings page.
- Then, scroll down the page and then press the Mail icon.
- Hit the Accounts tab there.
- Choose the Add Account option and input username and password for your email account.
Configuring Email Account Manually
Follow these steps to configure your email account manually:
- Select the Settings icon to launch.
- Then, scroll down the page and press the Mail option.
- Press the Accounts tab.
- Choose an email account that you desire to configure.
- Hit the email address for your account.
- Now, type the missing passcode, if required.
In case you are still experiencing connection issues with your Mail app, then the issue may be arising from the other side (email provider.) If that is the case, then contact them to get the problem solved as soon as possible to resume your Mail apps services.
Ava Williamsis an avid technical blogger, a magazine contributor, a publisher of guides atmcafee.com/activate, and a professional cyber security analyst. Through her writing, she aims to educate people about the dangers and threats lurking in the digital world.