I’m a self-motivated F&B professional who is committed in delivering guest experience, guest satisfaction and colleague engagement. I enjoy both leading and working within a team to deliver a consistent and focused approach to enhance the guest and employee experience. I strive to become an Outstanding Team Leader/ Restaurant Supervisor recognized for its achievements and forward thinking leadership practices. I am very passionate in hospitality and customer service champion, understanding what our guest needs and exceeding their expectations. Highly motivated and strives for results to achieve my goals and targets and further develop myself to obtain my future aspirations and my next level. Great knowledge in Food and Beverage products, cost control, up-selling and cross selling are one of my key strengths. I have distant experience in variant of outlets/ restaurants and banqueting operation that would lead my role. I obtained dominant performance in terms of colleague engagement, Up-selling and guest satisfaction. My engagement skills that helped me develop great relationships within the team supported me a lot to excel my goals and department targets in terms of guest experience. I am very passionate about this industry and I am driven to deliver high-quality work. I feel that it is important for me to maintain a practical real world perspective while developing and contributing success within the company.
Past Work Experience: Food and Beverage Service and Bar as a Senior Steward (July’13 to March’16) in Hotel Grand Gardenia at Tiruchirappalli.
F & B Service as a Senior Captain (Aug’16 to July’19) in Green Park Hotel Chennai - Hirohama India Pvt., Ltd. (Kuuraku-Japanese Outlet and Piccante Pizzeria & Bar - Italian Outlet) at Chennai Unit.
Highest Education: B.Sc. Hotel Management and Catering Science,Jamal Mohamed College, Bharathidasan University, Trichy.