Hospitality Deep Dive into "what really bothers guests in the hotel?"
#hospitalitydd #hospitalityindustry #ttqsworkshop #hospitality
ALICE, the hotel operations platform that empowers operational excellence and meaningful guest experiences, released new research uncovering what factors influence hotel satisfaction and found that almost two-thirds of guests (62 percent) with complaints said unfriendly staff are the most frustrating part of their stay.
Is about time to empower your skills by considering our 3days hospitality Customer Service master class. "Together Towards Quality Service" offered by reputable training Institute Svarna Training Institue in Dubai, UAE.
Read full article on Alice report from the source link.
#qualityservice #customerfocus #memorableexperience #guestexperiences #customerservicetraining #customerloyalty