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Added by Tony Patel, CHA on May 12, 2013 at 15:00 — No Comments
On the flip side, we have the Macromanagers.
For the most part they leave their employees with a lack of decision making, especially when the details of the job change and they need immediate assistance.
Employees need guidelines and someone to talk to if they have a problem. Macromanagers leave their employees too much on their own. As a result the lack of direction and input is so lacking that an employee…Continue
Added by Adnan Anwar Khan on May 5, 2013 at 11:38 — No Comments
Micromanagement is a management style where a manager closely observes or controls the work of their employees, generally used as a pejorative term. In contrast to giving general instructions on smaller tasks while supervising larger concerns, the micromanager monitors and assesses every step.
Micromanagement may arise from internal sources, such as concern for details, increased performance pressure, or insecurity. It can also be seen as…Continue
Added by Adnan Anwar Khan on May 5, 2013 at 11:34 — No Comments
BE KNOW DO
BE a professional. Examples: Be loyal to the organization, perform selfless service, take personal responsibility.
BE a professional who possess good character traits. Examples: Honesty, competence, candor, commitment, integrity, courage, straightforwardness, imagination.
KNOW the four factors of leadership — follower, leader, communication, situation.
KNOW yourself. Examples: strengths and weakness of your character,…Continue
The Challenges of Hospitality Management:
The travel and hospitality business is booming in Asia, but there's a huge shortfall in qualified managers to drive that growth. Success in this business is about delivering guest experiences that are out-of-the-world, while keeping a keen eye on the bottom-line. It takes special talent backed with education to achieve that success.
By Akil khan
The global travel and hospitality industry is BIG business. It is expected to account…Continue
Added by Akil Khan on April 28, 2013 at 12:30 — No Comments
As with any undertaking, the first step is to understand your challenges. What area of the business do you want to evaluate? What key processes affect performance? Where do you suspect there might be room for improvement? Some of the most common areas for examination include cost control, inventory management, customer service, IT, and human resources.
2. Identifying your measures
Break down the general area for study by selecting one specific process at a…
Added by Rahmatullah Malik on April 22, 2013 at 16:30 — No Comments
Please read below Objectives, Organizing & Motivating your SALES TEAM !!
Managing Your Sales Team
Work with your sales team to set sales targets.
Negotiation is essential to secure sales people's involvement.
Be aware that sales people are often keen to focus on customers who bring them short-term benefits.
Agree monthly targets based on your sales forecasts.
Added by Adnan Anwar Khan on April 16, 2013 at 14:50 — No Comments
No man is an island. At your workplace, having a team that works for a common vision is the greatest advantage. Read on to find out how you can promote teamwork at your workplace, if you are in charge of a team:
Understand the benefits of teamwork. Any project you may be working on can actually be done in a quicker and more efficient way. Having team members means better inputs and suggestions. Also, it means that more people are willing to come…Continue
Through the years of working with sales people from many different industries and all levels of performance, I have found three fatal flaws for sales failure. While these are primary observations of B2B Selling professionals, you could probably find these same three in other forms of selling.
So let’s review the list of the top three fatal flaws of B2B selling:
Time Management – really the lack of time management skills is the key to sales…Continue
Added by Adnan Anwar Khan on April 10, 2013 at 15:32 — No Comments
1) What's one of the most common questions you get from sales managers about how they can improve?
A common question is how to motivate salespeople to consistently practice the right behaviors. It's one thing to get reps fired up and temporarily pursue the right behaviors, but it's very different to drive them to want to make changes because they believe it's the best thing for them.
When motivating reps, avoid fear-based tactics. Instead, inspire them.…Continue
Added by Adnan Anwar Khan on April 9, 2013 at 13:13 — No Comments
Training is the process from which employees acquire the capabilities to perform their jobs and is an essential part of any successful business. Training is linked to employee performance and retention. In addition, employees will not reach their full potential and higher levels of productivity will not be achieved unless employees are adequately trained. A poorly trained work force will eventually lead to poor performance and result in costly mistakes.
Markets present a clash of interest between various players. There is competition for resources, customers and price etc, which breeds ground for activities that may not get ethical sanctions. A certain code of conduct, policies and practices called ethics are required to manage markets and marketing.
Marketing is the heart of all businesses and all other functions depend upon the same for keeping the business moving. It is one business function that interacts the most with markets,…Continue
Added by Adnan Anwar Khan on April 8, 2013 at 16:25 — No Comments
Six steps on how to solve operational issues are as follows:
1. Pick-up the issues- team members should be able to gather issues and categorized each one of them based on important and priority or important but not priority. They should also be able to make one issue out of related issues that are relevant to each other.
2. Find out the possible root causes of the issue - team members visit the work site or employees at the work site of specific issue that they are working on.…Continue
Added by Adnan Anwar Khan on April 6, 2013 at 11:00 — No Comments
You can learn to turn negative thinking into positive thinking. The process is simple, but it does take time and practice — you're creating a new habit, after all. Here are some ways to think and behave in a more positive and optimistic way:
Added by Adnan Anwar Khan on April 6, 2013 at 11:18 — No Comments
The human resources' training function plays an important role from the beginning of the employment relationship. At the same time, the development function of HR is equally important for the future of the employment relationship. Companies often fail to realize that the return on investment in training and development activities help support employers' goals for profitability.
"The Importance of Employee Development."
Large organizations with…Continue
Added by Adnan Anwar Khan on April 5, 2013 at 10:00 — No Comments
Whatever your viewpoint, it boils down to this: successful leaders share the following characteristics or views:
The global economic downturn has made it all the more important for companies to internally work together to address sales, costs and productivity priorities. In most businesses, the two largest departments – marketing and operations – show a simmering hostility towards each other that lurks behind a fragile détente. Unless management intervenes now, the pressures of the current economic downturn may turn this cold war into a very real one. At the very time when customer service quality is…Continue
Added by Adnan Anwar Khan on April 3, 2013 at 15:42 — No Comments
Easter is celebrated to memorialize the resurrection of Jesus Christ from his death three days after he was crucified and tortured on Good Friday. It is a Christian holiday and falls in springtime, marking the end of the Lent season. Easter is one of the most important and holiest holidays in the Christian almanac. Chocolate bunnies, magnificent marshmallow chicks, lilies and brilliantly colored Easter…
Added by Raj on March 31, 2013 at 16:40 — No Comments