All Blog Posts (1,001)

After 15 years of designing and creating some of Dubai’s most memorable hospitality environments, we are pleased to offer a full range of high quality off-the-shelf furniture for hire.…

Latest research has found a direct link between email use and stress. It’s been evident that employees are particularly annoyed to receive surprise mails that too when they are inappropriate, with a deadline of instantaneous rejoinders especially when they are interrupted and distracted from their normal course.

On contrary individuals are usually glad to receive mails on constructive instants like timely information being asked, in gratification, and even thanks giving. There are…

After 2 years of hard work, I'm finally nearing the end of my MBA in International Hospitality & Service Industries Management, Marketing, & Innovation. I'm currently working on my thesis and would appreciate input from industry colleagues currently working in Dubai.

Could you spare approx. 15 minutes to answer a few questions about innovation & change in the Dubai hotel industry? All responses to the this survey are considered confidential and therefore individual…

A different market.., needs different management …..

Business is NOT as usual anymore and when you think it is, then you will have much less results then before. There is no magic to have better results than other Hotels/ Resorts but if you think you don’t have to adept and your staff can work as usual, your business will be by now in trouble!



Hotels/ Resorts, especially in Pakistan and other parts of the world are fighting for survival as declining demand, some…

More than just marketing

There’s no doubt that marketing is key to the success of any business. But without the right offer, the right people, the right systems and of course excellent customer service, even if you bring in new customers, it won’t convert into repeat business. So marketing needs to work hand in hand with all these areas and we’ll take a look at all these to check you have the foundations in place. And even if you do, we’ll find ways to hone and refine…

E stablish your market

D efine your identify & develop your offer

G enerate more sales

E ngaging with your audience

Over the 90 days you’ll get one module per week covering the key stages to Give Your Hotel a Competitive Edge.

In week one we kick off with:

What you want ~ Determining your goals, and taking stock of where you are right now. This will give you focus and clarity of direction Establish your…

Imagine in just 90 days being well on the way to Giving your Hotel a Competitive Edge and getting a steady stream of the type of guests you want, who truly value all you offer and better still are more than happy to refer you to all their friends…

Does this sound like you?

• You are currently not getting the occupancy levels you want, but know in your heart that it’s possible to achieve more?
• You’re fed up with seeing other hotels offering discount…

Atlanta, GA: As hotel developers recover from the economic downturn of the past several years, we have seen our workload increase with past clients once again turning to the   team to design their latest hotels.

Our team…

JA Resorts & Hotels is a name well known within the region for luxury properties, deluxe hotel apartments and unique dining concepts, but the company is also increasingly making a name for itself in the digital and social media world.

Having recently introduced direct bookings via its various Facebook pages, the Dubai-based hospitality operator is taking the 2013 Arabian Travel Market as an opportunity to showcase its presence on Foursquare, the world’s largest…

Macromanagers:

On the flip side, we have the Macromanagers.

For the most part they leave their employees with a lack of decision making, especially when the details of the job change and they need immediate assistance.

Employees need guidelines and someone to talk to if they have a problem. Macromanagers leave their employees too much on their own. As a result the lack of direction and input is so lacking that an employee…

Micromanagers:

Micromanagement is a management style where a manager closely observes or controls the work of their employees, generally used as a pejorative term. In contrast to giving general instructions on smaller tasks while supervising larger concerns, the micromanager monitors and assesses every step.

Micromanagement may arise from internal sources, such as concern for details, increased performance pressure, or insecurity. It can also be seen as…

BE KNOW DO

BE a professional. Examples: Be loyal to the organization, perform selfless service, take personal responsibility.

BE a professional who possess good character traits. Examples: Honesty, competence, candor, commitment, integrity, courage, straightforwardness, imagination.

KNOW the four factors of leadership — follower, leader, communication, situation.

KNOW yourself. Examples: strengths and weakness of your character,…

The Challenges of Hospitality Management:

The travel and hospitality business is booming in Asia, but there's a huge shortfall in qualified managers to drive that growth. Success in this business is about delivering guest experiences that are out-of-the-world, while keeping a keen eye on the bottom-line. It takes special talent backed with education to achieve that success.

By Akil khan

The global travel and hospitality industry is BIG business. It is expected to account…

As with any undertaking, the first step is to understand your challenges. What area of the business do you want to evaluate? What key processes affect performance? Where do you suspect there might be room for improvement? Some of the most common areas for examination include cost control, inventory management, customer service, IT, and human resources.

2. Identifying your measures

Break down the general area for study by selecting one specific process at a time (such as order…

As with any undertaking, the first step is to understand your challenges. What area of the business do you want to evaluate? What key processes affect performance? Where do you suspect there might be room for improvement? Some of the most common areas for examination include cost control, inventory management, customer service, IT, and human resources.

    

2. Identifying your measures

    



Break down the general area for study by selecting one specific process at a…

TripAdvisor est l’un des sites les plus populaires sur les impressions de voyage.

Les clients y recherchent diverses informations sur les attractions dans les villes, revoient les commentaires d’autres clients sur les hôtels ou ils ont séjourné et ne ratent pas de voir les photos, critiques, classement, etc…

Eux même ne ratent pas d’émettre leurs avis sur l’emplacement visité sur TripAdvisor une fois leur voyage accompli.

Il est grand temps pour…

Oui, je vois sur pas mal de sites hôteliers des photos anciens qui ont été pris il y a des années!

Avouez qu’il va falloir les changer, soit en faisant soit même de belles photos ou en engageant un professionnel à le faire! Ceci permettra d’attirer l’attention des voyageurset incitera d’éventuels clients à venir chez vous!

Normalement un appareil numérique avec une bonne résolution peut faire l’affaire, mais il faut avoir une…

Please read below Objectives, Organizing & Motivating your SALES TEAM !!

Managing Your Sales Team

Team Objectives

Work with your sales team to set sales targets.

Negotiation is essential to secure sales people's involvement.

Be aware that sales people are often keen to focus on customers who bring them short-term benefits.

Agree monthly targets based on your sales forecasts.

Set…