Posted on October 30, 2013 at 15:58
What's your pet peeve?
- Someone at your door when you have the "Do Not Distrub" sign on.
- Having to wait too long for check-in, especially after travelling long time.
- Printed Welcome cards, where's the personal touch and care factor...
- Lack of passion and fea management with fear
- Cheap Shampoo that smells…
Posted on December 20, 2012 at 4:02
- INSPIRATIONAL GUEST SERVICE QUOTES
- One Guest, well taken care of, could be more valuable than $10,000 worth of advertising.
- There is only one boss. The Guest. And he can fire everybody in the company from the chairman on down, simply by spending his money somewhere else.
- A Guest is the most important visitor on our premises. He is not dependant on us, we are…
Posted on February 21, 2012 at 16:00