Objective: Seek the Position of Managements.
SUMMARY: Extremely creative, knowledgeable and resourceful manager with great experience in consistently delivering results that contribute to the mission and overall success of the company by accomplishing performance objectives focused on business revenues, guest and associate satisfaction and effectiveness and efficiencies.
, Summary of Qualifications
• Over ten year’s experience.
• Exceptional ability to communicate, both verbally and written, effectively with guests, vendors and co-workers.
• management skills (Good planning organizing skills, Interpersonal and communication skills, Ability to manage multicultural in the department, Commercial acumen and negotiating ability
• Considerable Microsoft Office skills as well as General Brand System.
• Great ability to manage difficult or emotional customer situations, respond promptly to customer needs, and respond to requests for service and assistance.
• Proven ability to build positive team spirit and control.
• Profound ability to delegate work assignments, provide recognition for results.
• Strong ability to look for ways to improve and promote quality, demonstrate accuracy and thoroughness.
• Uncommon ability to prioritize and plan work activities.
Name: Sharif Fayiz Mousa Abu- Shaikha
Date of Birth: 09/19/1970
Place of birth: - Kuwait
Married with 2 kids under 4 years
• Bachelor of Business Administration from Philadelphia University-Amman-Jordan, Feb 1999 major Marketing.
Service leader ship program -Jeddah intercontinental hotel.
Guest quality service move pick hotel Dead Sea. Jordan
Orientation to strategic selling -Jubail Intercontinental hotel.
Selling strategic 1
Predictive sales calls - yellow pages -Amman Jordan
Be my guest programs. Movenpick hotel Jordan
Plan for all marketing activities, set a budget and business plan.
Most of hotel IT system (Fidelio,Opra ,Sky )
• Best sales man for SCC member ship -Jeddah intercontinental.
• Employee of the year 2006 Jubail intercontinental hotel