"Mr. Brian Stone If you have a Standard Operating procedure of yopur hotel I would like to have a digital copy of it because I have to do our hotel Sop's my hotel is a 5 stars hotel with 250 rooms 10 suits room as a resort in hurghada with 12…"
"Who is the Guest's
The guest is the most important person in the property.
We not make favor to the guest when we serve him but he give us the favor by allowing us to serve him.
Guest is the only source of revenue.
Guest is a human full of…"
"What you need to meet & exceed guests expectation by give guest his expectation.
Professional appearance: maintain a neat well groomed appearance; wear a proper, clean uniform with name tag.
Friendliness: Always smiles with proper greeting use…"
Are you a Hospitality/Retail/Travel industry professional??
hospitality specialist in food & Beverage manager
Current Employer/Company ?
Petroleum Marine Service Company Egypt
Your Designation/Position?
Camp boss or Cheif Stewards
Maritial Status?
Married
Educational Qualifications
Senior high school Lycée Bab El looks.
Diploma of hotel & tourism from the institute of hotel & tourism.
1) English : written & spoken (fluency)
2) French : written & spoken (fluency)
3) Arabic : Mother tongue
Windows XP, words XP, Excel XP, instant artist, power points XP, Paint brush.
Sales & market research, feat ability study, feasibility study, food & beverage budget,
Hotel total Budget.
Years of Work experience
22 years 12 years as Food & beverage manager
About yourself/Contact details
Strong Leadership Qualities.
College Graduate.
Customer Satisfactions Oriented.
Fluency In two Languages.
Sales ability well oriented practice it in outside catering & Airline Catering international deals with international Contracts with different Airlines
Exempted from Military Service.
Having Several Type of training with different International Hotels Chains
In POMPADOUR in FRANCE for 6 Months as ASST. F&B Manager In Club Mediterranean resort for 1600 guests In house Near Vittles.
Having Computer skills to make menus flyers and Food & Beverage Budget.
Make several opening the AMBASSADOR club Hotel Hurghada;
SONESTA SAINT GEORGE 5 stars deluxe All Manage it by Sonesta International, HURGHADA HILTON RESORTS (Hilton internationals);
PIRATES SAN GIOVANNI Floating Boat (SAN GIOVANNI GROUP)
Professional In catering specially Airline Catering (( yearly revenue 3 million eight hundred thousand Egyptian pound) in the year 1998)
(Aerolloyed, Aeroflot, Alitalia, Aero fly, Prince Talal, Germania, Happaglloyed,
Condor air, Soblair, several private plan, Russian airline, royal britches air force, red arrow air force, American navy catering base in Sonesta Hurghada)
Working as sales Manager for several place make for them there Market research in different place..
Helping for making feasibility study for a resort in 30 Kilo from Quinna Hurghada as resort with Recreation activities
two swimming pool - three tennis quart - three squash - two volley ball – one hand ball – Gymnastic – Masseuse – one Stem room – one sauna room- Jacuzzi babble bath – one Beach volley Ball –;
This Resort having 5 building each for 200 TWIN BED ROOMS WITH TOTAL 1000 ROOMS and Food And Beverage Points of sales
12 different outlets between the attractions special MARKET RESEARCH
for research, Sales & market group.
Working in club Mediterranean Due to club Med Policies that the
Food & Beverage Manager Well Be in Charge of Purchase all Food & Beverages needs & supervise the his own store follow up with vendor accounts & make receiving & cost control system , payable accounts systems.
Totally in charge of the Accommodation as Camp Boss or Chief Stewards in a Diving Support Vessel PMS MAYO DSV( DP2)
Includes the follow two bells 3 saturation room & one decompression for 16 Diver, 42 Cabinet, 1 Mess Room, 1 galley for a total passenger of 105 crew members & laundry
In charge of the store, Person on boards (P. O. B's) list & the vessel shop too