Dear members,You are requested to share your views and expert comments on Topic 'New Manager Transitions' or How to Manage change. A powerpoint presentation to explain the same would be great.Thanks…Continue
While developing the Staffing strategy for your hotel the below points can be taken into consideration. These points will definitely help you achieve optimum utilization of the most valuable asset"Human Resource" or staff.
1. Sensible mix of staff:Well judged decision in regards to mix of staff
a. Thoughtful ratio of New staff and Experienced staff
b. Local and outstation staff
c. Hotel school pass outs and Non Hotel School graduates
2. Concentration on…Continue
As an employee you are responsible for what you produce, as a manager you are responsible for the completion of the work that others accomplish. So it is essential for every Manager and supervisor to undertake this important training to know the common mistakes committed by Managers and how to prevent them. Also, this training highlights the list of things to 'Do' and 'Not to Do' as a Manager.
Upselling takes place during any interaction of the staff with the guest. Upselling can make a huge difference in the revenue of the department if done regularly and sincerely. Thus, Upselling is beneficial for:
1. the Guest
2. You (Staff)
So do not miss out on this important training for your Food & Beverage Staff.
The training consists of 4 step approach towards conflict resolution at work place:
1. Talk about it
2. Think about it