Dear Friends, I would like to hear your opinions on What we, as hospitality professionals, need to do to survive in today`s market. The market is changing, we have to battle each other in orther to…Continue
"Thanks so much, i am very grateful. This is quite helpful. I have answers to some of the questions. Within the same period, other hotels have been fully booked even from September. We are only busy in dec after 21st to Jan 2011. We shall be closing…"
"Thank you so much Mr Malkani for your time and valuable advice. When i scan the internal environment and go through guest comments i see and accept that we need a renovation of rooms, more amenities like a spa, a disco, maybe a new restaurant etc…"
Now most of the companies offering very low right. In Dubai Some of Hotel they Put Offers like FMCG ( 99 per night). then also the occ rate is lower????? so it means its not a matter of affordability. Now all the Corporate reduce the…"
"hi, we are a five star hotel in the north coast of kenya 42 kms from the airport. we are currently facing low occupancy and dont really know why. We know that we need a refurbishment of rooms and more variety in the cuisine/menu but other 3-4 star…"
"Dear Rui, Greeting from jakarta!
In Indonesia we see the trend for hotels becoming so simple some of International Groups chain created a smaller brand in which only Room (some are still bed and Breakfast) consist of 50 - 80 rooms only rather than a…"
"i feel the same problem exists here, requisitions for items to be purchased takes too long; if something has to be replaced etc the procedure becomes too lengthy and accounts department are not interested in serving needs of the guest they are only…"
"There is no doubt that hotels generally operate in an extremely competitive environment, making the need for differentiation a priority if commoditization is to be avoided. In this crowded marketplace there are some companies who are developing…"
i feel that all the comments are enough valuable
but as per the current scenario the market is dull across the gulf, hence the only method to revive sales is the constant penetration in the market and serving well to the present…"
"This global marketing includes everything possible to get your business noticed. I have noticed a lot of advertising on Facebook. Does anyone have any insight on how this have improved their presence they would like to share?
"Dear Mr. Rui,
I think all one has to do is train and motivate staff to treat the guests right, thus ensuring repeat patronage. If companies actually need to increase sales, then every employees have to be empowered to go out & catch…"
"I agree as some of our friends have mentioned that there should be change in the environment of the hotel or in short wow!!! Feelings should come from the guest.
That is why hotel takes feed back from the guest which helps to focus on common…"
"The problem also is that hospitality today is not managed by hotelier, but by finance people. Most of the time they have never know how work a hotel, and what are guest and employee needs, the important is the "dividend" to share with…"
"All of your answers are focused on Your needs. What happened to the needs of the guest? When sales people go out they focus on the needs of the client with in the parameters of their needs. Personalize the property with your guest and they will use…"
"I agree with you. I think our ideas have to be on the innovation and services part. If we reduce the price we will reduce our income, and that will result in a loss of profit.
I think the chalange nowadays is more on the guest services and marketing…"