"Hi!
Very interesting assimilation of an age old process of handling an unsatisfied customer. Again the school of thought we all started a career in hospitality was underlined in bold fonts: the guest is always right immaterial of the right or…"
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Muhammad Zafar Iqbal Khan
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How do you handle an angry customer?
Started this discussion. Last reply by RANDHIR KALHA Sep 3, 2012. 5 Replies 3 Likes
If there is anything that I have learned from dealing with clients directly, it's that a situation where a client is angry has two basic root causes:1. It's your fault (either your screw-up…Continue
Some Important Tips
Started this discussion. Last reply by Kaiser Raja Aug 29, 2012. 1 Reply 1 Like
My dear friends, here is a message 4 u which i received from one of my friend Hope this will be helpful for you United States have found new cancer in human beings caused by Silver Nitro Oxide.…Continue
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RANDHIR KALHA replied to Muhammad Zafar Iqbal Khan's discussion 'How do you handle an angry customer?'
Nour Elhariri replied to Muhammad Zafar Iqbal Khan's discussion 'How do you handle an angry customer?'
"All the best "
Muhammad Zafar Iqbal Khan replied to Muhammad Zafar Iqbal Khan's discussion 'How do you handle an angry customer?'
"My pleasure Nour n thx to u :)
"
xin ping replied to Muhammad Zafar Iqbal Khan's discussion 'How do you handle an angry customer?'
"Make them Happy again.
If you want to know how , please visit http://www.bestbeijingtours.com"
Nour Elhariri replied to Muhammad Zafar Iqbal Khan's discussion 'How do you handle an angry customer?'
"well done, thanks "
Muhammad Zafar Iqbal Khan posted a discussion
How do you handle an angry customer?
If there is anything that I have learned from dealing with clients directly, it's that a situation where a client is angry has two basic root causes:1. It's your fault (either your screw-up personally or on the part of your organization)2. It's their fault (a problem with a client's business process that is causing frustration which is misattributed to your product/service/software/etc.Both need to be handled with care. The first, while nobody wants to think that they themselves or their…See More
Kaiser Raja replied to Muhammad Zafar Iqbal Khan's discussion 'Some Important Tips'
"Good Information shared
"
Muhammad Zafar Iqbal Khan posted a discussion
Some Important Tips
My dear friends, here is a message 4 u which i received from one of my friend Hope this will be helpful for you United States have found new cancer in human beings caused by Silver Nitro Oxide. Whenever you buy recharge cards, don’t scratch with fingernails as it contains Silver Nitro Oxide coating and can cause skin cancer. Important Health Tips: Answer phone calls with the left ear. Don't take your medicine with cold water.... Don't eat heavy meals after 5pm. Drink more…See More
Muhammad Zafar Iqbal Khan replied to Lady Kristine Macasasa's discussion 'The Mayonnaise Jar'
"Thanks for sharing this kristine :)"
Muhammad Zafar Iqbal Khan posted a status
"its really very nice having this opportunity to chat with different friends from different places it w'l really amazing thanks hospitality"
Muhammad Zafar Iqbal Khan replied to Raj's discussion 'Eid Mubarak from team - Hozpitality !'
"May you all have blessed Eid-ul-azha :) May Allah bless you all"
Muhammad Zafar Iqbal Khan commented on Paul Clarke's blog post 'Stock Rotation'
"Thanks for refresh the basics :)"
Muhammad Zafar Iqbal Khan commented on Cherian George's group 'Job Seekers'
"Hi i am commerce graduate and have experience in hospitality for about 6 years i also have experience in marketing work also presently i am working in fast food international chain Subway as Operations manager but i am still eager to work in…"
Muhammad Zafar Iqbal Khan commented on Raj's blog post 'Ramadan Kareem to all !!!'
"Ramadan Kareem to all of you :) May Allah shower his lot of blessings on all of you remember me in special prays thanks :)"
Muhammad Zafar Iqbal Khan replied to Raj's discussion 'RECRUITMENT OPEN DAY IN DUBAI- 21ST and 22ND MAY 2011'
"Sir currently im working in Subway as operations manager and my total experience in hospitality is for about +5 years i came dubai on visit visa for job purpose but unfortunately could not get kindly guide me for some better job.
Regards."
Profile Information
- Are you a Hospitality/Retail/Travel industry professional??
- yes
- Current Employer/Company ?
- Subway
- Your Designation/Position?
- Operations Manager
- Maritial Status?
- Single
- Educational Qualifications
- Bachelor or Commerce
- Years of Work experience
- 10
- About yourself/Contact details
- 0092-300-6340638
Comment Wall (7 comments)
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- At 2:10 on September 13, 2010,
hadia reweshed said… - sorry for late and thanks so much for your kindly greeting.
- At 2:57 on August 9, 2010, hadia reweshed said…
- thanks a lot my dear
- At 12:26 on August 6, 2010,
Ellein Magallanes said… - thanks sir, I will :))
- At 12:20 on August 6, 2010, Ellein Magallanes said…
- thanks for the add sir ..
God Bless!!
- At 7:59 on August 6, 2010, hadia reweshed said…
- sure i will do
- At 6:19 on August 5, 2010,
gelai said… - thanks ...... and u too!!!!
- At 0:48 on August 5, 2010, hadia reweshed said…
- thank u muhammad u too
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