"Very informative and we managers always remember that without our team we will not survive. We have to be all of the above, depends on the situations we are in. Thanks for this advices!!!!"
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Mona Villahermosa
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Hiring an Executive Housekeeper
Started this discussion. Last reply by Mona Villahermosa Jun 3, 2010. 47 Replies 0 Likes
Mona Villahermosa's Page
Latest Activity
Mona Villahermosa commented on sebin sebastian's blog post 'LAFF....'
"This is a very good simple explanation but complete and constructive..... Thanks
"
Mona Villahermosa liked Adnan Anwar Khan's blog post DEALING WITH WORKPLACE STRESS!!!!
Mona Villahermosa replied to Lady Kristine Macasasa's discussion 'Steps Towards Better Work Ethics'
"Hi This is a good one!!! thanks for this info!!!same here i will post it in our board for everyone to read !!!"
Mona Villahermosa commented on Navilah Rahmanina D's blog post 'Motivating Your People'
"Thank you very much for these you are trully right. I will share this to my collegues. "
Mona Villahermosa commented on Khurram Niaz Khan's blog post 'Hotel Sales Action Step for Success'
"Thanks if everyone thinks this way everybody will gain revenues!!!! Thanks for the nice tips!!!"
Mona Villahermosa replied to Alan Campbell CHA, CMP CHRM's discussion 'Sales Service (first Impressions)'
"
FIRST IMPRESSION IS FROM OUR SMILING STAFF WHO WELCOMES OUR CLIENTS AND CUSTOMERS. WE SHOULD NOT FORGET THAT THEY ARE THE TRUSTED PEOPLE WHO GOES IN AND OUT OUR PROPERTIES. I believe in the saying " HAPPY STAFF WILL HAVE…"
Mona Villahermosa replied to Alan Campbell CHA, CMP CHRM's discussion 'Sales Service (first Impressions)'
"
Yes you are absolutely right but we have to support these by continously train our staff, specially the front liners, direct contact with guests and also we have to remember that Human resources dept see to it that we will have just enough…"
Mona Villahermosa replied to Raj's discussion 'Merry Christmas and Happy 2011 from Hozpitality group !!'
"Same to all the members and the organizers of Hozpitality.com!!!!!"
Mona Villahermosa commented on Alan Campbell CHA, CMP CHRM's blog post 'Achieve Greatness'
"Wow!!! This is so chanllenging!!! As a newly arrived in charge this needs review from A to Z. Anyway this really needs a thorough study on many segments: Separate the long and short term plans. Priorities are also very important specially when…"
Mona Villahermosa replied to Ashis Dutta's discussion 'Who owns Guest Experience?'
"As for my point of view the guests expectations is owned by the frontliners ( Cleaners, waiters etc....) From the door to the room and anywhere in the hospitality industry because they deal with our customers directly so they own the expectations in…"
Mona Villahermosa replied to Varela Kennedy's discussion 'A good Manager does things right, while a good Leader does the right things. Are you a Manager or a Leader?'
"I am not both but i am both!!!! I try to do things right and trying to do those things right. You can not be a manager if you're not a leader. And a Leader should be a good manager."
Mona Villahermosa replied to Rohan Perera's discussion 'Budget 2011'
"Send me your personal email maybe what i have will help you. Anyway all budget plan wheather hotel or hospital its the same."
Mona Villahermosa commented on Rafael's blog post 'Six behaviors that increases "Self-Esteem"'
"This is right and thanks for sharing this information."
Mona Villahermosa commented on Ellein Magallanes's blog post 'Hard Working People !!'
"As an Exec. Housekeeper I believe you and vouch this issue. I always say that HK is the heart of any institutions no matter where you are. Any Institution without HK it will never be clean. But a hotel will be a hotel without any F&B or Kitchen.…"
Mona Villahermosa replied to Mona Villahermosa's discussion 'Hiring an Executive Housekeeper'
"I am very thankful for all your comment on this issue but I think that is how it goes anywhere anytime!!! But why not give chances to the ones who really deserve to be in the right position. It's always demotivating the other staff while they…"
Profile Information
- Are you a Hospitality/Retail/Travel industry professional??
- Hospitality
- Current Employer/Company ?
- Royale Hayat Hospital
- Your Designation/Position?
- Hospitality in charge / Exec. Housekeeper
- Educational Qualifications
- BSBA Undergraduate
- Years of Work experience
- 36
Mona Villahermosa's Photos
Comment Wall (4 comments)
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- At 18:42 on December 4, 2010,
Benedict said… - lets have a knowledge on house keeping supervising
- At 18:01 on July 3, 2010,
VINEETH . T said… - Thank U, Mona, for your reply
- At 11:27 on February 3, 2010,
Mona Villahermosa said… - Thank you very much!!!!! To all the members more power !!!!!!! I was born on 1955 and now that I am 55 this year returns to all of us with hope and blessings!!! There is a saying Getting Older Getting Wiser !!!!! But i will always be young at heart this is what Hospitality can do to all of us. Never get Old !!!!!!
- At 8:47 on February 3, 2010,
Raj said… - Happy birthday from Team Hozpitality !!
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