Khurram Niaz Khan's Page

We have all heard the expressions about the need to try something different if we expect different results, as well as the message about working smarter rather than simply longer or harder.



In my career as in yours, we have all seen people unexpectedly succeed and others that we believed would be the likely winners falter.



In hotel sales, that can be especially true and I believe at least a portion of those outcomes are based on the “high…

Did you ever go to a training or education event and question why you were there? Did you ever find yourself tuning out the leader because there didn’t seem to be anything in the presentation for you?

When you discovered an interesting concept or potentially valuable skill at a training event, did you ever have it evaporate before you had a chance to try it on the job? In fact, how long did it take you to forget 80 percent of what you heard in the last training session you…

Here are the most common email habits and email etiquettes that waste not only yours but your recipient’s valuable time as well. Take a look at them and I am sure, there would be at least one that you may be habituated to.

Incomplete and irrelevant subject in email This is a fairly common email practice that is not given much importance. Those who have been in professional industries and use email for their day-to-day communication would know the importance of using a…

Developing effective business-to-business (B2B) e-mail marketing messages is significantly different than developing business-to-consumer (B2C) e-mails. That is why, after writing extensively about consumer-oriented e-mails in past columns, I'll now address B2B communications.

As I'm sure you know from your own personal experience, business people who receive e-mail want to know the point as quickly as possible. They don't have time to read through a lot of copy unless something…

Did you ever go to a training or education event and question why you were there? Did you ever find yourself tuning out the leader because there didn’t seem to be anything in the presentation for you? When you discovered an interesting concept or potentially valuable skill at a training event, did you ever have it evaporate before you had a chance to try it on the job? In fact, how long did it take you to forget 80 percent of what you heard in the last training session you…