Are you a Hospitality/Retail/Travel industry professional??
Yes
Current Employer/Company ?
Sarovar Hotels & Resorts
Your Designation/Position?
Executive Housekeeper
Educational Qualifications
Done Hotel Management From National Council of Hotel Management & Catering Technology,Pusa Complex ,New Delhi.
Years of Work experience
12
About yourself/Contact details
Currently working with Sarovar Hotels & Resorts (India) as Executive Housekeeper from 07 October 2011 Till Date
Worked with Bestech Hospitalities Private Limited Managed by Carlson Hotels World Wide from 15 Nov 2007 till 03 October 2011 In pre opening& responsible for setting up Housekeeping Department in Park Plaza Gurgaon (45 Rooms), Park Plaza Noida (88 Rooms), Radisson Hotel Indore (201 Rooms), Radisson Suites Gurgaon (32 Suite Rooms) & Radisson Nagpur (214 Rooms).
Worked as Housekeeping Manager & Headed Housekeeping at Radisson Suites Gurgaon.
From 15 Nov 2007 till 03 October
Worked with THE BRISTOL HOTEL Gurgaon As Assistant Manager Housekeeping from 20 June 2006 till 12 November 2007.
Worked with HYATT REGENCY, New Delhi as House Keeping Executive, from 19th September 2005 till 15th June 2006.
Worked as House Keeping Executive from 1st April 2005 till August 2005 in Radisson Hotel, New Delhi.
Worked as House Keeping Supervisor from 06 October 2003 till 01 April, 2005 in Radisson Hotel, New Delhi.
Worked with Jaypee palace hotel as Hospitality Assistant from 1st of June 2001 till 16 Sep. 2003.
Successfully completed 22 weeks of industrial training from THE CENTAUR, New Delhi in all the four major Departments.
Done trainer certification with the Ecolab India
Heading & Handling the Green Globe & Earth Check related to environment at Radisson Suites Gurgaon
Helped in Opening of Park Plaza Noida, Radisson Indore, and Radisson Suites Gurgaon & Radisson Nagpur.
Got appreciation from General Manager at Radisson Hotel Gurgaon as Best Manager.
Was sent to Radisson Hotel Indore for Training of the pre opening members of Housekeeping Department.
Represented Radisson Hotel Gurgaon in Carlson (RHW) Operational meet in Radisson Hotel Khujarao among all the Carlson (RHW) properties in India.
Participated in state banqueting during Indo-Pak summit at Jaypee palace Hotel in Agra.
Successfully completed Computer Literacy Awareness Course from Model Institute of Education & Research, B.C. Road, and Jammu.
Worked as a part of the Food & Beverage service team in the Regional food festival organized by the institute.
Successfully organized a blood donation camp in the Institute for the LIONS CLUB Jaipur.
Got many appreciation letters for hard work and loyalty from Director of Rooms in Radisson Hotel, New Delhi.
Worked as a supervisor, Customer Care for the International Conference of Pediatrics held at Jaipur.
Interdepartmental Trainer in Jaypee Palace Hotel, Agra.
Successfully completed “YES I CAN” Training Programme in Radisson Hotel New Delhi.
Activist of Medic FIRST AID CRUCIAL MOMENTS HEALTH CARE PVT. LTD.
Member of the Fire Emergency procedures in HYATT REGENCY New Delhi
Responsible for setting up whole housekeeping department & laundry of the
Hotel.
Responsible for cleanliness, orderliness and appearance of the entire
Hotel.
Ensure that rooms are made as per company standard.
Prepare Annual Housekeeping Budget.
Maintain par stock of guest supplies, cleaning supplies, linen and
Uniform.
Organize inventories with Accounts and General Store for linen, uniform and
Fixed assets.
Pay particular attention while organizing pest eradication activities.
Develop and implement Housekeeping systems and procedures
Prepare reports for management information.
Assist Purchase department in selecting suppliers for items related to
Housekeeping.
Plan, control and supervise Horticultural activities.
Attending and resolving guest complaints.
Verification of supplies consignments.
Organize on-the job training and evaluate its effectiveness.
Approval of the Functional Manual of the department.
Recommend recruitment of new personnel.
Initiate disciplinary actions as and when required.
Basic Knowledge of computer application. (Fidelio, Prologic, Fox Pro.Ids, Alif System, Material Management System