if a small mistake is commenced by a COMMIS they receive
1) warning letter
2) day off up to 2 day off's cancelled... some times 4
3) salary is also affected.
where as our seniors (ABOVE COMMIS LEVEL) receive a verbal discussion and in some cases the MATTER is unseen..... why is this partiality??? it happens mostly in our Industry
we work, we work like animals and end of the day we face all this which hurts as all effort shown takes us to achieve a WARNING LETTER??
Is it right?
Question: Do you have an Employee Handbook or any documentation containing employee policies, code of conduct, and table of infractions and the corresponding sanctions?
If you have clear-cut policies and procedures, your concerns should have been addressed.
Employee discipline should be handled by Human Resources; HR is the process caretaker of the Employee Code of Conduct and policies and procedures involving employee discipline. As such, any "perceived" violation of policies and misconduct should be coursed through the Human Resources Department.
Guided by this, we implement the following procedures:
This is highly contentious and much depends on the circumstances of the 'small' mistake. Discipline is important and correctional measures must be seen as fair to all. I think that perhaps there is more to your example which you have not shared with us but on the face of it I would suggest that it is NOT right in any regard.
I assume in the Middle East there Legal (even Organizational) procedures to be followed in terms of issuing a written warning. I assume you have an Employee handbook which stipulates/explains Disciplinary procedures but I have never heard of "days Off" being cancelled in lieu of a "mistake". Again, I would suggest there is perhaps more to this situation than is available to the readers of this thread.
If you would like a further independant opinion, please feel free to contact me.
Kevin M. O'Hagan
If you make these cut as described above you lose respect of your employees. Better to enforce your policies that YOU have instructed to them. Show the way by good management, education NOT by threats and practices that should have stopped years ago. Find out why your policies are not working. Who is wrong you just one person or the hundreds of employees looking for your leadership.
These kind of practices are retrograde and happen because people accept the same. The Labour laws and Code of Procedures including discipline issues are clearly laid out in most organisations. Both the manager and the employee need to understand their Rights, Duties and Obligations and deliver as per expectations. If people are not "upto the mark" or "extremely submissive" they open themselves to be exploited like this. Since employee duties records are always available to the HR Dept. and Senior Management, they also play a major part in such malpractices by DOING NOTHING and pretend to ignore it.
I therefore think a lot of Senior Management enjoying high perks and good salaries are as much to blame for these incidents as the Managers/Chefs who perpetrate such practices (Chances are these people faced such things when they were junior - and hated theoir seniors for these are now the Oppressors). Please Change
I have being in the Hotel Industry for last 24 years , as commis ,above commis level Executive Chef ,Corporate chef I have never given any warning letters or cutting salary , Having a kitchen Brigade of 68+ at one hotel ,104 in 4 hotels , Sorry to say this is a new trend now , with some dept heads , They think they are proud in what they do without checking why it is done so often , Mostly its Anger Management and not Developing and training Good luck for all of them Don’t worry my good friends there are many hotels in the world who understands the value of there staff.
I totally disagree with this issue.
No it`s not right!!!!!!!!!!!!!!!!!!!!!
1. G.M. if he has good sight to locate any points of mistake or in the attitude of his Mgr`s
2. If your Mgr is will professional to advice and train you
3. If you have a true H.R. working for the employees not for .............!!!!
So warning letters and cutting will never happened at all
But if you do not have all of this!!!!!!!!!!!!
So why you are complain???????
its really ufair,sometime working in hospitality industry its boring because ur always tensed,as u said warning letters,
but guys lets trust God is fAITHFUL to give us more strenght to work as we wait to see what the futurre holds